Update FOIA Configuration

The Application configuration is used to customize the user interface to your business context. The FOIA configuration allows the ability to change certain FOIA specific business configurations.

Update Label Configuration

The Application configuration is used to customize the user interface to your business context. A list of the ArkCase FOIA application labels is provided for each module. Labels are associated to fields, messages, buttons, table titles, table columns, form names, and more.



The list has four columns, the label IDs (the object-defined identification), the values (the user interface display), the description, and the default value. The Value column defaults the ArkCase FOIA values. Each value and description field are edit-enabled fields. 

 Elements of the Label Configuration page

Module list box	select a module, for example, Complaints, Case Files, or Tasks, to display its label IDs and values
Language list box	change the default en option (English-US) to en-au, which sets English-Australia as the context for spelling checks and edits of the new label values
Filter – ID	type a partial or full ID name
Filter – Value	type a partial or full value
Description	Description of the label
Default Value	ArkCase FOIA default label value
Sort	click a column heading (or the double-arrow button) to reorder the list, in ascending order or descending order

Changing Labels

1. To change a label, click the current value to open a pop-up box.

2. Type in the new value.

3. Click the check mark to save the change and close the pop-up box.

Note: Click the X button to cancel the change and close the box.

Resetting Labels/Clear Custom Labels

1. To reset the labels, click the  button to open a pop-up box.

2. One, many, or all modules can be selected and reset by click the Reset button. (Note: The label reset is only needed when new labels have been added to the application that didn’t previously exist.)

3. The custom labels can also be reset and reverted back to the default labels by click the  checkbox before clicking the Reset button.

Update Lookups Configuration

The Application configuration is used to customize the user interface to your business context. A list of the ArkCase FOIA lookup configuration is provided for each dropdown in the application.

Adding a Lookup Value

1. To a lookup value, click the  button and a pop-up window will open.

2. Enter the new key and value and click the   button.

Editing a Lookup Value

1. To edit a lookup value, click the  button and a pop-up window will open.

2. Edit your Value and click the  button.

Moving a Lookup Value

1. To move a lookup value, click and hold the value in the table and drag it to a different position in the table.

Deleting a Lookup Value

1. To delete a lookup value, click the  button.

Adding a New Lookup Table

1. To add a lookup table, click the  button.

Deleting a Lookup Table

1. To delete a lookup table, click the  button.

Update Username Display Configuration

The Application configuration is used to customize the user interface to your business context. An authorized user can select whether they would like the application to display all usernames on the user interface as the user’s full username or the user’s user identifier.

Update User Display Configuration

1. Check the radio button to select either use full name or user identifier.

2. Once the selection is picked, click the  button.

Update Login Configuration

The Application configuration is used to customize the user interface to your business context. An authorized user can specify the length of idle time all users can be idle while logged into ArkCase FOIA.

Update Login Configuration

1. Enter the amount of idle time in milliseconds and then click the  button.

Update Audit History

The Application configuration is used to customize the user interface to your business context. An authorized user can specify the length of time they wish to retain the audit and notification events in ArkCase FOIA.

Update Audit History

1. Enter the days to retain the audit and notification events and then click the  button.

Update Holiday Schedule

The Application configuration is used to customize the user interface to your business context. An authorized user can specify the holiday schedule in ArkCase FOIA.

Add to Holiday Schedule

1. To add to the holiday schedule, click the   button and a pop-up window will open.

2. Enter the name of the holiday and the date and click the  button.

Edit Holiday Schedule

1. To edit a holiday entry on the schedule, click the  button and a pop-up window will open.

2. Now edit either the Name of the Holiday or the date or both and click the  button.

Delete from Holiday Schedule

1. To delete a holiday entry from the schedule, click the  button for the entry that needs to be removed.

Include Weekends at Working Days on the Schedule

1. Click the “Include Weekends as Working Days” check box and then click the  button.

Update Form Types Configuration

The Application configuration is used to customize the user interface to your business context. An authorized user can specify whether the application uses Angular or Frevvo Forms.

Update Form Types Configuration

1. Check the radio button to select either use angular forms or use frevvo forms.

2. Once the selection is picked, click the  button.