ArkCase FOIA provides Search options for retrieving application content. Content refers to all the details, people, organizations, and documents associated to all current and historical requests and tasks. The range of content searched depends on the type of search and your permissions. ArkCase FOIA has two types of search.
A simple search is available in each container (module). The search criteria are limited to the metadata (titles) on the list of requests, tasks, people, organization, or document repository.
The simple search is useful for finding one or more items in a long list of request, tasks, people, organizations, or document repositories. The search criteria (text entered in the text box) must match content (the titles) in the list—the search does not extend to other content stored in the container, read partial words, or accept wild cards.
Advanced searching can be initiated from the global banner or the Search module. The advanced-level search applies to all content stored in the system.
The predictive search feature presents options as you type in the search box. Use of partial words and exact searches (such as “John Doe”) are just two ways to search the content.
The advanced search scans all stored request, tasks, documents, people, organizations, etc. Search results return in the Search module. The results are limited to only the data that you have permissions to access.
When the results return, you can use the facets–filters that appear in the facet tree, to narrow the content of search results.
Reports and Audit
You define the results for reports, audit, and advanced search. The parameters for reports and audit are selected in the left frame. Results display in the content frame.
Reports and Audit results are based on selection criteria. Lists and the calendar date picker make it easy to select report type and date ranges.
When the report (results) are created, actions become available for viewing and saving the content. The View Report panel opens at the top of the results frame. Use these options to page through the content, change onscreen scrolling, and export the report to another format.